[Helper Application] Frequently Asked Questions

[Minercade Team]

Helper application - Frequently Asked Questions
This thread aims to answer all the questions that you may have about applying. It does not include tips in writing your application. We decided with a new application format we would update old guides to ensure they gave the most relevant information.
Note: All correspondence about application is handled via the forums. We will not respond to queries about your application on discord or on the server.

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What is a Helper?
Helpers on the server form the front line of player support. Their role is to help and assist players by answering questions, explaining how to use the server and moderate chat to ensure that players are keeping to guidelines on the network.

Desired traits:

• Strong communication and team working skills
• Ability to multitask
• Good knowledge of and passion for the Minercade network games
• Strong knowledge of server rules and ways of reporting
• Patience and the ability to remain calm in challenging situations
• Able to adapt quickly in a fast-paced environment

What are the requirements to apply for Helper?
There are four things you need in order to apply for Helper. There are no exceptions made to these rules:

1. You must be 14, or older.
2. You need to have access to teamspeak and a working microphone.
3. You must not be staff on any other server or network

How do I apply for Helper?
Step 1: Copy the Application format found HERE
Step 2: Start a new thread in the Application section HERE
Step 3: Title thread : Helper application - IGN
Step 4: Paste and fill in the Application format with your responses
Step 5: Post your application, if successful you will receive a response


What should I consider before applying for helper?
Listed below are a few tips and useful threads consider before applying:

• Have a read through the FAQ / Guide threads in the apply for staff section to ensure you're informed of the role that you're applying for.
• Ask whether you have the availability currently to be able to actively engage with the role.
• Think about your strengths, and how these match up with the desired traits above?
• What have you done that is similar to Helper? Have you explained this well enough?

How do I apply for Moderator?
You cannot apply for Moderator on the forums. All members of staff begin as Helpers and Moderators are chosen from within the Helper group.


How do I apply for Youtube?
You cannot apply for the YouTube rank in this section. THIS thread gives more information about how you can apply for the YouTube rank.


What happens after I post an application? How long does it take to get a response?
After your application has been posted it is looked at by a member of the Applications Team. Successful applications will receive the initial acceptance message from an applications team member.

If you do not receive a response this unfortunately means that we are not going to be pursuing this application. Due to the high volume of applicants we can't reply to each by hand.


I posted an application but I haven’t received a reply?
Due to the high volume of applications we cannot reply to each one by hand. This means if you have not received a response unfortunately we are not going to be pursuing your application.

Please do not message an applications team member to ask them to review your application if you have not received a response. We recommend having another read over our guides, or taking some time to build up more experience. You may submit another application in two month's time, but again we cannot guarantee that you will be successful.


I messaged an Applications Team member and I haven’t received a reply, what do I do?
Our applications team consists of DcRubik, BlueHunter_x, Kivvy and . Applications Team members get a lot of messages on the forums so please allow up to 10 days before you bump the conversation. Particularly for more complex messages that require lengthy responses.

If your message is to enquire about why your application did not pass initial stage of acceptance, unfortunately you will not receive a response due to the large amount of applications we get. We recommend having another read over our guides, or taking some time to build up more experience.


If I apply and do not receive a response, when can I reapply?
If you do not receive a response then unfortunately it means we are not going to be pursuing your application. Due to the high volume of applicants we can't reply to each one by hand. You are permitted to reapply 2 months after you posted your latest application, but again we cannot guarantee that you will be successful.

Please note if you apply before this you will be instantly denied and made to wait another 2 months.


Does it matter how many times I have applied and been denied?
Not necessarily, you are free to apply as many times as you like. However, if you have posted a significant amount of applications and still seem to not be getting anywhere; we would recommend taking time to completely re-evaluate your application and try to change it up in line with our guides or spending time building up more experience.


I have posted so many applications and I keep getting the same response. What should I do?
It is beneficial to be self-aware of your skills and experiences and how they fit with the Helper role as this makes the transition between player and Helper much easier. They are supposed to be a reflection of your skills, your passion, your personality and most importantly a demonstration of why you are capable of taking on the Helper role.

If you are still not getting an acceptance message. We suggest you read your application and adopt the mindset of: “If I didn’t know myself would this application be sufficient to show that I have the skillset to be a Helper”?. Alongside this it may be because you need to spend time building up some more experience before you will be considered for the helper role.


When I reapply can I use the same application?
What application you choose to submit is up to you, however we'd always recommend giving your application a bit of an update each time you submit it. This is to make sure you're updating it based on any feedback that we've given you, and to include information about any relevant experience or skills you may have developed since your last application.